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Student Privacy Policy

Last updated: August 10, 2026
Effective: September 9, 2026

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This Policy explains how TeachAid handles information when a student completes a teacher-created interactive activity.

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It is written for schools, teachers, parents, guardians and students.

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TeachAid is operated by:

1000662662 Ontario Corporation, doing business as TeachAid
515 Winston Road, Unit 23
Grimsby, Ontario L3M 0C8
Canada
nadeem@teachaid.ca

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1. Students do not create accounts

Students open an activity using a link or code provided by their teacher.

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Students enter a first name or nickname.

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Students do not create:

  • An account

  • A password

  • An email login

  • A Google login

  • A Microsoft login

  • A social-media login
     

Students should not enter a last name, email, phone number, home address or other private information.

TeachAid does not offer students an AI tutor. Students interact only with activities and questions created or approved by their teacher.

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2. Information TeachAid processes

TeachAid may process:

  • First name or nickname

  • Teacher-issued activity code

  • Activity and teacher identifiers

  • Answers

  • Notes

  • Drawings

  • Timestamps

  • Limited session, browser, device and network information needed to provide and secure the activity
     

TeachAid does not create a permanent student account or global student profile.

Students are not linked across unrelated schools or teachers.

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3. Information students should not provide

The student experience is not designed to collect:

  • Last names

  • Email addresses

  • Phone numbers

  • Home addresses

  • Passwords

  • Birthdates

  • Government identifiers

  • Financial information

  • Precise location

  • Photos

  • Audio or video recordings

  • Biometrics

  • Contact lists

  • Formal IEPs

  • Diagnoses

  • Medical or psychological records

  • Behaviour or safety plans

  • Psychoeducational reports
     

Teachers must not ask students to enter this information.

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4. How student information is used

TeachAid uses student information only to:

  • Deliver the teacher-created activity

  • Save the student’s answers and drawings

  • Show work to the teacher

  • Support instruction

  • Allow return to an activity where authorised

  • Protect the activity from misuse

  • Troubleshoot technical issues

  • Follow school instructions

  • Comply with law
     

TeachAid does not use Student Data for:

  • Advertising

  • Marketing

  • Sale or rental

  • Commercial profiling

  • Unrelated commercial activity

  • General-purpose AI-model training
     

Student names, answers, notes and drawings are not sent to AI providers.

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Student responses are not shared into professional learning communities, public collections, cross-customer spaces or marketing systems.

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5. Who can see student information

The teacher who created the activity may see:

  • The student’s first name or nickname

  • Answers and notes

  • Drawings

  • Activity information
     

Authorised school or district administrators may access student activity information where the organisation, agreement and product configuration permit it.

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A limited number of authorised TeachAid personnel may access information only where needed for:

  • Support

  • Security

  • Incident response

  • Legal compliance

  • An authorised operational purpose
     

TeachAid service providers may process limited information only to provide infrastructure, storage, security and related authorised services.
 

They may not sell Student Data, advertise with it, commercially profile students or use it to train general-purpose AI models.

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6. Teacher and school authorisation

Before collecting student responses, the teacher must confirm that:

  • The school or educational organisation authorises the use

  • The activity serves an educational purpose

  • Required notices, approvals and consents have been obtained

  • Students will use only a first name or nickname

  • Sensitive information will not be entered
     

TeachAid records this confirmation.

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A teacher who cannot provide the confirmation may create or print instructional materials but may not collect student responses through TeachAid.

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TeachAid may disable student-response collection where authorisation or lawful use is in doubt.

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7. United States students under 13

Where COPPA applies, a school may authorise TeachAid to collect limited student information only for a school-authorised educational purpose.

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TeachAid relies on school authorisation only where:

  • The school or district approved the use

  • TeachAid provided notice of its practices

  • The information is used for the school’s educational benefit

  • The information is not used for an unrelated commercial purpose
     

TeachAid does not make student participation depend on consent to advertising, commercial profiling, marketing or general-purpose model training.
 

Parents may request that the school review, correct or delete their child’s information and prevent further collection.

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8. Third-party media

A teacher may include links or embedded media from a third-party service, such as YouTube.

Opening third-party media may allow that provider to receive ordinary technical information such as IP address, browser or device information.

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Third-party media is governed by the provider’s own terms and privacy policy.

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TeachAid does not place advertising or behavioural tracking technology on its student activity pages.
 

9. Retention and deletion

Self-serve teacher activities

TeachAid retains Student Data from self-serve activities for no longer than 12 months after the activity’s last use, unless:

  • The teacher deletes it sooner

  • There is a documented ongoing instructional need

  • Law requires a shorter period
     

Enterprise activities

Schools and districts control enterprise Student Data retention through their agreement and written instructions.
 

Unless a controlling agreement says otherwise, TeachAid retains enterprise Student Data during the contract and deletes it from active systems within 30 days after termination or a verified deletion instruction.

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Before scheduled deletion, the school or district may request an export.
 

Deleted data may remain temporarily in protected backups until the backup expires under the applicable schedule. If restored, the deletion instruction is reapplied.
 

Once information has been securely deleted, it cannot be provided in response to a later request.

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TeachAid may retain a record confirming when deletion occurred without retaining the deleted Student Data.

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10. Parent, guardian and student rights

Parents, guardians and eligible students may request access, correction, export or deletion where applicable.

Requests should normally be made through the teacher, school or district so the school can verify identity and manage the education record.
 

TeachAid will assist the school and meet the applicable legal or contractual deadline.

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Requests may also be sent to nadeem@teachaid.ca. TeachAid will verify and route the request appropriately.

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11. Security and incident response

TeachAid uses safeguards appropriate to Student Data, including:

  • Encryption

  • Restricted access

  • Privileged-access MFA

  • Logical customer separation

  • Security monitoring

  • Independent protected backups

  • Restoration testing

  • Incident response

  • Workforce confidentiality and training
     

Student activity pages do not use:

  • Behavioural advertising

  • Marketing pixels

  • Retargeting

  • Visitor-identification technology

  • Session replay

  • Non-essential analytics
     

If TeachAid confirms an incident involving a customer’s Student Data, TeachAid will notify the affected enterprise school or district without undue delay and within 24 hours, unless a controlling agreement requires another period.

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TeachAid will provide available information and updates and will cooperate with the school’s response.

The school normally controls notices to students and families unless law requires TeachAid to notify them directly.

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12. International processing

TeachAid is based in Canada.

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Core student database information and primary backups are hosted in Canada.

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Limited information may be processed in other countries by authorised providers supporting application delivery, authentication, security or related operations.

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Specific residency requirements in a signed school or district agreement control.

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13. Changes and contact

TeachAid will provide at least 30 days’ notice of material changes unless urgent legal or security action is required.

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A policy change will not permit unrelated commercial use of Student Data without the authorisation required by law and contract.

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Contact:

Nadeem Aljaber, Privacy Contact
1000662662 Ontario Corporation dba TeachAid
515 Winston Road, Unit 23
Grimsby, Ontario L3M 0C8
Canada
nadeem@teachaid.ca

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