TeachAid Subprocessors
Current Subprocessor Schedule
Provider
Service
Information
Involved
DigitalOcean
Database, file storage and backups
Adult accounts, Customer Content and Student Data
Primary Processing Location
Canada
Vercel
Application hosting, serverless processing and operational logs
Customer and Student Data may transit through application requests
United States and global edge network
Google Firebase
Adult authentication and token validation
Customer and Student Data may transit through application requests
United States and global edge network
Google Sign-In, Drive export, image search and video search
Adult identity, approved Drive data, exported content and search queries
United States/global
Microsoft
Microsoft Sign-In and supported connected services
Adult identity, authentication and user-authorised connected data
United States/global
OpenAI
Text and image AI processing
Educator prompts, selected uploads, curriculum and generated content; no student responses
United States
Pusher
Realtime classroom refresh signals
Activity channel identifier and technical event signal; no student response content
United States or European Union, according to the configured service region
Sentry
Error and performance monitoring
Technical diagnostics with sensitive payloads excluded; no session replay
United States
Stripe
Subscription and payment processing
Adult billing and subscription information
United States/global
Customer.io
Transactional and adult product communications
Adult name, email, plan and account activity
United States
Attio
Customer relationship management
Adult business-contact and account information
United States/European Union
Google Analytics
Adult-facing website and product analytics
Adult-facing device and usage information; not Student Data
United States/global
TeachAid may also link to or embed third-party content, such as YouTube. Those providers may act independently under their own privacy policies rather than solely as TeachAid Subprocessors.
